If there is no reaction on the mouse or keyboard input after starting the Symobi variant of the program, this chapter provide further information and solutions.
A typically very effective solution when having issues with input devices is to connect an alternative USB input device of the same type.
Bluetooth-connected mice and keyboards are also supported with the self-booting variant. If a Bluetooth input device is not recognized, please connect another USB device of the same type.
Some devices contain a flawed implementation of the standard. Though these devices may work with Windows (as vendors usually test them against Windows) they will not work with other operating systems. Should this be the case, please temporarily use a different USB device. Create a system log and submit it, along with information about the vendor and model of the non-working device, to our support.